Return Policy

Returns & Refunds

Tried it and not satisfied? Used the Ampoule as directed and it didn’t work for you? You’re covered by our 90-Day Money-Back Guarantee — full refund of the purchase price, no restocking fee. See the full terms →

Changed your mind or ordered by mistake? If you haven’t genuinely tried it, return it within 30 days of delivery for a refund minus a $9.99 return & restocking fee (original shipping non-refundable; international customers cover return shipping). Items must be returned in their original packaging.

To start: email help@koreanskintherapy.com with your order number for a Return Merchandise Authorization (RMA) and instructions. Please don’t mail anything back before you hear from us.

Damaged or wrong item? That’s on us — contact us for a replacement or refund.