Product Guide
How To Use
Your one minute walkthrough for opening, drawing, and applying your Collagen Silk Ampoule.
1 Minute Video
Do Not Remove the Metal Seal
The metal seal and the rubber stopper underneath keep the concentrate stable and protect the active peptides. You will puncture the rubber underneath. The metal stays on.
Quick Reference
The Four Steps
What the video walks you through, in short.
1
Puncture the rubber seal
Two slits in a cross shape, straight down through the rubber underneath the metal. Use any clean, sharp tool.
2
Insert syringe and draw
Push the tip straight down through the slits. Pull the plunger slowly. The full syringe holds 3 mL.
3
Apply to clean skin
Small drops on cheeks, forehead, and neck. Rub in gently. Wait five to ten minutes before your next product.
4
Store upright
Always keep the bottle standing straight between uses. The seal stays airtight when it stands upright.
Daily Amount
How Much To Use
Same bottle, two amounts. Morning and night.
Morning
1 mL
1/3 of the syringe
Night
2 mL
2/3 of the syringe
Tools You Can Use
To Puncture the Seal
Any clean, sharp tool from around the house works.
Small knife
Push pin
Sewing needle
Small scissor tip
Common Questions
Quick Answers
The questions we hear most from customers opening their first bottle.
I already removed the metal seal. Is my Ampoule ruined?
Your Ampoule is still safe to use. Store the bottle upright, draw your serum as usual, and keep it out of direct sunlight and heat. If you have any concerns, contact our team and we will walk you through it.
Why does it feel slightly sticky after I apply it?
The light tacky feel is the silk peptide threads settling into your skin. It fully absorbs within five to ten minutes. Give it a moment before layering anything on top.
Can I use it with my other skincare?
Yes. The Ampoule is formulated to layer under moisturizer, SPF, primer, and makeup. It contains no retinoids or acids, so it plays well with the rest of your routine. Apply it first, on clean skin.
How long will one bottle last?
At 1 mL in the morning and 2 mL at night, one bottle lasts approximately 22 days of daily use. Most customers see visible smoothing within seven days and deeper results at four to six weeks.
Does it need to be refrigerated?
No refrigeration needed. Store the bottle upright at room temperature, away from direct sunlight and heat. A bathroom counter or vanity is ideal.
Still Need Help
We Are Here For You
Our team is happy to walk you through anything you are unsure about. Reach out and we will get back to you within one business day.
Contact Support